Loya Support

Help and contact information for Loya merchants and app reviewers.

Contact

Use the contact form on loya.live and leave your WhatsApp or phone number.

We respond to merchant requests manually as soon as possible.

What Loya Does

  • Create digital loyalty stamp programs.
  • Enroll customers through QR links and forms.
  • Issue Apple Wallet and Google Wallet loyalty passes.
  • Track customers, stamps, rewards, branches, and team access.

Account Help

  • Use phone OTP or email sign-in to access your merchant account.
  • Manage billing from the Billing screen inside the app.
  • Use Restore Purchases if an active App Store subscription is not visible.

Legal

Privacy Policy

Terms of Use